Privacy Statement

At Wahroonga Valley Dentistry, we prioritize the confidentiality and protection of our patients' personal data. This Privacy Policy details our protocols regarding the acquisition, employment, and dissemination of personal data gathered from patients via our website and services. We urge you to peruse this policy meticulously to comprehend our procedures for managing your personal information.

Information Collection

When you engage with the Wahroonga Valley Dentistry website or utilize our services, we may amass the following categories of information:

Identifying Information: This encompasses details such as your name, address, email address, telephone number, and other contact data that you willingly submit while completing forms on our website, arranging an appointment, or reaching out to us directly.

Health Information: As providers of dental care, we may accrue health-related information essential for delivering dental services to you. This could encompass your dental history, records of treatments, x-rays, and other pertinent health information.

Financial Information: In order to process payments for our services, we might gather financial data like credit card details or insurance particulars.

Web Usage Data: We automatically collect certain data when you access our website, which includes your IP address, the type of browser, operating system, referral/exit pages, as well as time and date stamps. Additionally, we may use cookies or analogous technologies to improve your experience on our site.

Use of Information

The information we collect is utilized to:

1. Deliver dental services and customer assistance.
2. Handle payments and insurance claims.
3. Communicate with you regarding your appointments, services, and any other queries.
4. Enhance our website and services.
5. Adhere to legal requirements and professional guidelines.
6. Information Sharing

Wahroonga Valley Dentistry does not trade, rent out, or lease your personal data to outside parties. Your information may be shared with:

Dental professionals and personnel involved in your care.
External service providers who aid us in managing our website, conducting our business, or serving our patients, under the condition that these entities keep this information confidential.
Insurance entities for the purpose of billing.
Law enforcement or other governmental bodies if mandated by law or in response to a legitimate request.
Data Protection

We employ various security strategies to safeguard the safety of your personal data. Our website employs SSL technology for encryption, and sensitive payment data is processed through a secure gateway provider without being stored on our servers.

Your Privileges

You possess the right to access, amend, or erase your personal information in our possession. Additionally, you can object to the processing of your data or request a limitation on processing in certain instances. To exercise any of these rights, please reach out to us using the contact information below.

Policy Modifications

Wahroonga Valley Dentistry may modify this Privacy Policy occasionally. Any changes will be communicated by updating the Privacy Policy on our website. We recommend you regularly review this Privacy Policy for any updates.

Contacting Us

If you have queries regarding this Privacy Policy or how we handle your personal data, please contact us at:

Wahroonga Valley Dentistry
176 Fox Valley Rd, Wahroonga NSW 2076
Phone: (02) 9487 1858
Contact: [email protected]

Your ongoing engagement with our website and services after the introduction of changes to this Privacy Policy indicates your acknowledgment and acceptance of those changes.